Some of the Services we offer

Implementation & Integration

We provide assistance in the implementation, customisation and integration of our products with your internal systems. Integration can be accomplished by either the use of our Forms&Workflow software, XML web services for full two-way application integration, csv files, eMail or ftp.

Assistance is also available to help you identify any changes that may be required to existing business processes to ensure that you achieve the benefits and economies that are available with the use of these types of messaging systems.

Development

We have 17 years experience in providing bespoke development and project management services to our customers.

Our multi-disciplined teams work to carefully-defined standards and methodologies throughout the development cycle.

Highly-effective project management and team focus are at the core of our development philosophy.

Application Support

Our support and maintenance contracts help our clients ensure the stability of their business-critical applications, systems and networks.

The TriSystems support team provides a guaranteed response to reported problems, together with management and tracking of these issues through to resolution.

The TriSystems HelpDesk is central to the delivery of this service. This provides a single point of contact between the client and the support team. The detailed information logged by the support team at each stage of the life cycle of a problem provides the basis for extensive management reporting to enable the client to measure the effectiveness of the service.

Our support team has its own dedicated management.